Location: Level B1, Unit Number #B1-15
Quality products and services
Watsons Singapore GNC - Westgate (Click & Collect) represents the synergy between Singapore's leading health and beauty retailer and premium wellness brand GNC, offering customers comprehensive access to top-tier health, beauty, and nutritional products through convenient online ordering and in-store pickup services. Located in Westgate's basement level, this strategically positioned outlet combines Watsons' extensive 100+ store network expertise with GNC's specialized wellness solutions, creating a one-stop destination for discerning health-conscious consumers.
The store features Watsons' signature comprehensive product range including skincare, cosmetics, personal care items, and health essentials, enhanced by GNC's premium supplements, vitamins, and specialized nutritional products designed for fitness enthusiasts and wellness seekers. The innovative Click & Collect service allows customers to browse and purchase products online at Watsons.com.sg, then conveniently pick up their orders at their preferred time, making health and beauty shopping seamlessly integrated with busy lifestyles.
Operating daily from 10am to 10pm with professional pharmacy services available Monday through Friday, this Westgate location exemplifies modern retail convenience while maintaining Watsons' commitment to expert advice and customer support. Whether seeking everyday beauty essentials, specialized health products, or GNC's scientifically-formulated supplements, customers benefit from professional consultation services and the flexibility of omnichannel shopping that bridges digital convenience with personalized in-store experiences.
Based on 10 reviews
Out of 217 shops
Not enough ratings
Karen suresh
The man in the Watson shop at West Mall so rude. He did not even think twice before speaking in front a customer. “We won’t lose anything only the customer will lose” How can someone say that in front of the customer. Worst experience ever l. Nvr coming back again.
coolice cold
i order extra cooling fever patch on foodpanda. But keep delay, when i chat with the driver, he said when he arrived the shop the goods not ready yet. The delivery time from 30min extended to 60min. I cannot go out need to look after the patient if not i will not order it online. High fever also after see doctor and take panadol. this kind of urgency, the staff not take the severity. poor service
BELL CSH
This is the first time I’m writing a review for a Watson Brick & Mortar store because of how bad the service is at Westgate. I totally understand if you’re busy or short handed but if you’re gonna let one staff to pack the store by herself then at least fix the card payment checkout. The staff attitude has got to go as well, understand that everyone has their days but even after a smile and ‘Thank You’ the attitude is still there.
Jori Lim
1/12/2023,3:45pm, Not very nice experience at Watson & also, not the first time having bad experience. Wanted to buy some sensodyne toothpastes. Asked the temp staff for the clearer info on the 33% mix & match on which type but she just went on do her own thing busily & ignored me with her simple answer. Another one just don't care & doing thing at the cashier counter. It's like getting away from customer & not willing to serve. It seem like a big company full of untrained staffs.
Edhan How
Unpleasant experience at watson westgate with cashier name Euca, showed him a photo ask him whether got this item or not, he didn even see straight away say no we dont have. Feel sad to this store owner to have this kind of staff. No manner at all, will not visit this store again.
Kiran Suresh
The man in the Watson shop at West Mall was so rude. He did not even think twice before speaking in front of a customer. “We won’t lose anything only the customer will lose.” How can someone say that in front of the customer? Worst experience ever. Never coming back again.
Ethan How
Unpleasant experience at Watson Westgate with cashier named Euca. I showed him a photo and asked if they had the item, but he didn't even look and immediately said, "No, we don't have it." I feel sad for the store owner for having this kind of staff. No manners at all. I will not visit this store again.
Joel Lim
1/12/2023, 3:45 PM. Not a very nice experience at Watson, and it's also not the first time having a bad experience. I wanted to buy some Sensodyne toothpastes. I asked the temporary staff for clearer information on the 33% mix-and-match offer, regarding which types were included. However, she just went on doing her own thing busily and ignored me with her simple answer. Another staff member just didn't care and was doing things at the cashier counter. It's like they were trying to get away from customers and were not willing to serve. It seems like a big company full of untrained staff.
Belle Seah
Here's an edited version focusing on grammar and minor improvements, while keeping the original meaning and sentiment: "This is the first time I’m writing a review for a Watson brick-and-mortar store because of the poor service at Westgate. I understand if you’re busy or short-handed, but if you’re going to let one staff member run the store by herself, then at least fix the card payment system. The staff’s attitude needs to go as well. I understand that everyone has their days, but even after a smile and a 'thank you,' the attitude is still there."
Kool Ais Kold
I ordered an extra-cooling fever patch on Foodpanda. But it kept delaying. When I chatted with the driver, he said that when he arrived at the shop, the goods were not ready yet. The delivery time extended from 30 minutes to 60 minutes. I cannot go out as I need to look after the patient; otherwise, I would not have ordered it online. The patient also had a high fever, even after seeing a doctor and taking Panadol. Given this kind of urgency, the staff did not take the severity seriously. Poor service.
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