Shake Shack Westgate represents a milestone in Singapore's American dining scene, bringing the beloved modern roadside burger experience to the western region as the eighth outlet and first-ever location west of the city center. Located at 3 Gateway Drive #01-20/21/22/33, this much-anticipated establishment opened to great fanfare, introducing Jurong residents to the globally recognized brand that has redefined American fast-casual dining through their commitment to simple, high-quality ingredients and authentic flavors. The restaurant embodies the classic American roadside burger stand concept while incorporating modern culinary techniques and premium ingredients that have made Shake Shack a worldwide phenomenon.
The comprehensive menu showcases Shake Shack's legendary 100% all-natural Angus beef burgers, crispy chicken sandwiches, crinkle-cut fries, hand-spun milkshakes, and signature frozen custard desserts that represent the pinnacle of American comfort food. Standout offerings include the acclaimed Shack Stack burger and the innovative Shroom burger featuring fried-to-perfection portobello mushrooms filled with melted cheese that creates an indulgent experience with every bite. The restaurant's dedication to freshness ensures that all ingredients are prepared daily, while their beverage program includes beer, wine, and specialty shakes that complement the food offerings perfectly, creating a complete American dining experience that satisfies diverse tastes and preferences.
Operating Monday-Thursday from 10:00 AM to 10:00 PM, Friday-Saturday until 11:00 PM, and Sunday until 10:00 PM, Shake Shack Westgate provides accessible pricing around $15 per meal in a casual, modern industrial atmosphere that encourages relaxation and social dining. The friendly, helpful staff maintains Shake Shack's reputation for exceptional customer service while ensuring food is always fresh and delicious upon delivery. The restaurant's success in Singapore reflects the universal appeal of authentic American flavors prepared with premium ingredients, establishing Shake Shack Westgate as a beloved destination where quality meets convenience in Singapore's competitive fast-casual dining market.
Not sure if it just happened to be Sunday morning (was only like quarter filled with customers), but the burgers are a far cry for what they were famous for and what wowed me to shack shake in the early days.
Looked to me like there were cost cutting measures done.
Fries served were cold and no longer crispy. Had to take it back to get a replacement.
Very disappointed.
Alan Chan
Not sure if it was just Sunday morning (it was only about a quarter full of customers), but the burgers are a far cry from what they were famous for and what wowed me at Shake Shack in the early days.
It looked to me like cost-cutting measures had been taken.
Fries served were cold and no longer crispy. I had to take them back to get a replacement.
Very disappointed.
Positive Reviews
Nirmal Balasooriya
The burger is excellent, and the food overall is fantastic. You can really taste the freshness of the bun, which is rich with a buttery flavor—so good that it leaves you craving more. We also tried the pandan shake, which was amazing. It has a texture like melted ice cream but is much creamier. The ambiance is wonderful, with a modern, chic design that makes it an inviting space for everyone to enjoy. The service provided by the staff is also exceptional.
Gohht 13
Nice place, yummy burgers and fries. Just a bit pricey as there's no set meal deals.
Having said that, will go back for the food. 😋
dq
Store is clean and well lit. Very welcoming. Lack of human presence at ordering dims it a little but we are in the age of technology after all.
Anyway, tried their limited time special - french bistro. Loved it! With the bearnaise sauce. Singapore special shake is good too.
Expect to spend between $10-20 per head for a burger and drinks - more if you get a double.
Minh Anh Tang (Love_zero_two)
Shake Shack never disappoints — hands down, the best burger I’ve ever had.
Their beef patties are incredibly juicy and flavorful, cooked to perfection every time. The fries? Absolutely amazing — crispy on the outside, fluffy inside, and always served hot. I keep coming back for more!
Goh Sze San
Nice place, yummy burgers and fries. Just a bit pricey as there are no set meal deals. Having said that, I will go back for the food. 😋
Nirmal Balan
The burger is excellent, and the food is fantastic overall. The bun is noticeably fresh, rich with a buttery flavor, and so good that it leaves you craving more. We also tried the pandan shake, which was amazing. It has a texture like melted ice cream but is much creamier. The ambiance is wonderful, with a modern, chic design that makes it an inviting space for everyone to enjoy. The service is also exceptional.
Min Ann Tang
Shake Shack never disappoints — hands down, the best burger I’ve ever had. Their beef patties are incredibly juicy and flavorful, cooked to perfection every time. And the fries? Absolutely amazing — crispy on the outside, fluffy inside, and always served hot. I keep coming back for more!
Diqi
The store is clean and well-lit. Very welcoming. The lack of human presence at ordering dims it a little, but we are in the age of technology after all.
Anyway, I tried their limited-time special - the French Bistro. Loved it, especially with the Bearnaise sauce. The Singapore Special shake is good too.
Expect to spend between $10-$20 per head for a burger and drinks - more if you get a double.
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Our Menu
Menu Images
Menu Highlights
BURGERS
SHACKBURGER®
Single 9.90, Double 13.80
Cheeseburger with lettuce, tomato, ShackSauce
SMOKESHACK™
Single 12.10, Double 16.00
Cheeseburger with cherry peppers, applewood-smoked bacon, ShackSauce
'SHROOM BURGER
11.90
Vegetarian. Crisp-fried portobello mushroom filled with melted Monterey Jack, Tilsiter and Colby cheeses, topped with lettuce, tomato, ShackSauce
SHACK STACK™
15.80
Cheeseburger topped with a 'Shroom Burger with lettuce, tomato, ShackSauce
HAMBURGER
Single 8.20, Double 11.60
Griddled patty and your choice of toppings
ADD APPLEWOOD-SMOKED BACON
+2.10
SHAKES & FROZEN CUSTARD
CLASSIC SHAKES - VANILLA
7.90
Premium frozen custard, made in house daily
CLASSIC SHAKES - STRAWBERRY
7.90
Premium frozen custard, made in house daily
CLASSIC SHAKES - CHOCOLATE
7.90
Premium frozen custard, made in house daily
CLASSIC SHAKES - SALTED CARAMEL
7.90
Premium frozen custard, made in house daily
CLASSIC SHAKES - COMMON MAN COFFEE
7.90
Premium frozen custard, made in house daily
CLASSIC SHAKES - BLACK & WHITE
7.90
Premium frozen custard, made in house daily
MAKE IT MALTED
+1.00
FLOATS - ROOT BEER
8.40
FLOATS - PURPLE COW
8.40
CUPS & CONES - VANILLA OR CHOCOLATE
Single 5.20, Double 8.40
PANDAN SHAKE (SINGAPORE EXCLUSIVE)
8.90
Vanilla custard blended with pandan and coconut, topped with gula melaka crumble
CHICKEN
CHICKEN SHACK®
9.90
Crispy chicken breast or thigh topped with lettuce, pickles, buttermilk herb mayo
HOT CHICKEN
11.50
Crispy chicken breast or thigh dusted with a hot pepper blend, topped with slaw and pickles
CHICKEN BITES
Price not fully visible
Crispy, whole white meat
CONCRETES
PEELIN' CHERRY-FIC
Single 8.10
Frozen custard blended with mix-ins. Vanilla and chocolate custard blended with fresh bananas, caramel sauce, Lemuel (description cut off)
Menu Highlights
BURGERS
SHACKBURGER®
Single 9.90, Double 13.80
Cheeseburger with lettuce, tomato, ShackSauce
SMOKESHACK™
Single 12.10, Double 16.00
Cheeseburger with cherry peppers, applewood-smoked bacon, ShackSauce
'SHROOM BURGER
11.90
vegetarian, Crisp-fried portobello mushroom filled with melted Monterey Jack, Tilsiter and Colby cheeses, topped with lettuce, tomato, ShackSauce
SHACK STACK™
15.80
Cheeseburger topped with a 'Shroom Burger with lettuce, tomato, ShackSauce
HAMBURGER
Single 8.20, Double 11.60
Griddled patty and your choice of toppings
Add-ons
ADD APPLEWOOD-SMOKED BACON
+2.10
Menu Highlights
BURGERS
SHACKBURGER®
Single 9.20, Double 12.70
Cheeseburger with lettuce, tomato, ShackSauce
SMOKESHACK™
Single 10.90, Double 14.40
Cheeseburger with all natural applewood-smoked bacon, cherry peppers, ShackSauce
'SHROOM BURGER ® VEGETARIAN
10.80
Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, ShackSauce
SHACK STACK™
14.30
Cheeseburger topped with a 'Shroom Burger with lettuce, tomato, ShackSauce
HAMBURGER
7.50
Griddled patty and your choice of toppings
ADD APPLEWOOD-SMOKED BACON
+1.80
SHAKES & FROZEN CUSTARD
CLASSIC SHAKES
6.90
Hand-spun every single time. Flavors: Vanilla, Chocolate, Salted Caramel, Common Man Coffee, Black & White, Strawberry
MAKE IT MALTED
+0.80
FLOATS
7.80
Root beer, Purple Cow
CUPS & CONES
Single 4.80, Double 7.80
Vanilla or Chocolate
SINGAPORE EXCLUSIVE
PANDAN SHAKE
7.80
Vanilla custard blended with pandan and coconut, topped with gula melaka crumble
CHICKEN
CHICK'N SHACK™
9.20
Crispy chicken breast topped with lettuce, pickles, buttermilk herb mayo
CHICK'N BITES
6-count 6.40, 10-count 8.40
Crispy, whole white meat bites served with your choice of dipping sauce (BBQ/honey mustard)
FLAT-TOP DOGS
HOT DOG
5.00
100% beef
CRINKLE CUT FRIES
FRIES
4.50
CHEESE FRIES
5.90
Topped with our cheese sauce
CONCRETES
PEELIN' CHERRY-FIC
Single 7.50, Double 9.50
Vanilla and chocolate custard blended with fresh bananas, caramel sauce, Lemuel chocolate chunks, sugar cone and topped with a cherry
TROPIC LIKE IT'S HOT
Single 7.50, Double 9.50
Vanilla custard blended with mango, passionfruit and shortbread, topped with mango chunks
SHACK ATTACK™
Single 7.50, Double 9.50
Chocolate custard blended with Plain Vanilla brownie, Shack fudge sauce, Lemuel chocolate chunks, and chocolate sprinkles
WOOF
BAG O' BONES
5.90
5 ShackBurger dog biscuits
Menu Highlights
BURGERS
SHACKBURGER®
Single 9.70, Double 13.00
Cheeseburger with lettuce, tomato, ShackSauce
SMOKESHACK®
Single 11.00, Double 15.30
Cheeseburger with cherry peppers, applewood smoked bacon, ShackSauce
'SHROOM BURGER®
Single 11.00, Double 15.30
Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, ShackSauce
SHACK STACK®
Single 15.30, Double 19.60
Cheeseburger topped with a 'Shroom Burger with lettuce, tomato, ShackSauce
HAMBURGER
Single 8.30, Double 11.60
Griddled patty and your choice of toppings
ADD APPLEWOOD SMOKED BACON
+1.80
CHICKEN
CHICKEN SHACK™
9.70
Crispy chicken breast topped with lettuce, pickles, buttermilk herb mayo
CHICKEN BITES™
6-count 6.40, 10-count 8.40
Crispy, whole white meat bites served with honey mustard or BBQ
FLAT-TOP DOGS
HOT DOG
6.00
100% beef
ADD CHEESE SAUCE
+1.40
CRINKLE CUT FRIES
FRIES
4.50
CHEESE FRIES
5.90
BACON CHEESE FRIES
7.50
SHAKES & FROZEN CUSTARD
CLASSIC SHAKES
7.50
Vanilla, Chocolate, Strawberry, Caramel, Black & White, Coffee
CUPS & CONES
Single 4.70, Double 6.70
FLOATS
6.00
Root Beer, Creamsicle
SINGAPORE EXCLUSIVE
PANDAN SHAKE
7.80
Pandan custard blended with pandan cake crumble and gula melaka