Challenger Mobile Westgate

Was there in desperate measures because my phone died on me and was in need for new phone. Nobody even bother to serve me as I was looking at Oppo phone. Ask one of the guy which phone was good but he just say all is good. What kind of service is that? Was there 2 times, still no one assist me so I decided myself to get the phone. I ask if it is type c a not and one of the guy say it is.. So I purchased it and found out it is not type c. The person just apologise and they blamed one another for not knowing the phone is type c or not. Sadly to see that because I've purchased a cheap phone, I get that kind of service. No one wants to assist me. Dissappointed service I had.

Went to the store to buy a cable that helps with data transfer from type C to type C. Was looking for cables that transfers 1GBPs for my SSD and decided to ask the staff for help. He just pointed me to regular charging cables and I almost got tricked into buying a cable with low transfer rate. When i confronted him that this isn't the cable I want, he brought be back the the aisle and just ask me to look around it while citing he doesn't understand the difference. I ended up searching the store myself and finding the cable at a completely different aisle. Furthermore still gave me a very ignorant tone as if I was a bother to him .-. 0 knowledge on the things he is recommending and is somehow working at one of the biggest tech chains in Singapore.... def wont go back to this branch.

Horrible service. I was on phone inside the store for roughly 10 minutes while browsing and they purposely increased volume of the music. When I went to pay they reduced the volume. Then I gave my membership number and they said I don't have any membership. While I was texting to check with my husband after 4-5 minutes suddenly my membership was valid. Teach your staff some customer service manners please. You don't have to act so mean for no reason. I wish I could tell that man in person on his face but my son was with me so I didn't want to set a bad example. If you can't be pleasant please don't do this job.

I was there out of desperation because my phone had died on me and I needed a new one. Nobody even bothered to serve me as I was looking at an Oppo phone. I asked one of the guys which phone was good, but he just said all were good. What kind of service is that? I was there two times, still no one assisted me, so I decided to get the phone myself. I asked if it was Type-C or not, and one of the guys said it was. So I purchased it and found out it was not Type-C. The person just apologized, and they blamed one another for not knowing if the phone was Type-C or not. It was sad to see that because I had purchased a cheap phone, I received that kind of service. No one wanted to assist me. Disappointing service I received.

Horrible service. While I was browsing and on the phone inside the store for roughly 10 minutes, they purposely increased the volume of the music. When I went to pay, they reduced the volume. Then I gave my membership number, and they said I didn't have a membership. While I was texting to check with my husband, after 4-5 minutes, my membership was suddenly valid. Teach your staff some customer service manners, please. You don't have to act so mean for no reason. I wish I could tell that man in person to his face, but my son was with me, so I didn't want to set a bad example. If you can't be pleasant, please don't do this job.

Went to the store to buy a cable for data transfer from Type-C to Type-C. I was looking for cables that transfer 1 GBps for my SSD and decided to ask the staff for help. He just pointed me to regular charging cables, and I almost got tricked into buying a cable with a low transfer rate. When I confronted him that this wasn't the cable I wanted, he brought me back to the aisle and just asked me to look around it while stating he didn't understand the difference. I ended up searching the store myself and finding the cable in a completely different aisle. Furthermore, he still gave me a very ignorant tone as if I was a bother to him. He had zero knowledge on the things he was recommending and is somehow working at one of the biggest tech chains in Singapore. I definitely won't go back to this branch.