Step into the future of mobile technology at Challenger Mobile Westgate, your premier destination for all things smart and connected. As a dedicated hub for cutting-edge mobile devices, accessories, and innovative gadgets, Challenger Mobile brings the renowned expertise and extensive selection of the Challenger brand right to your fingertips.
Discover an unparalleled range featuring the latest launches from over 300 of your favourite brands. Whether you're seeking the newest smartphone, a sleek smartwatch, high-performance headphones, or essential mobile accessories, our comprehensive collection ensures you'll find exactly what you need to elevate your digital lifestyle.
Beyond an incredible selection, Challenger Mobile Westgate is committed to offering exceptional value. Look forward to exclusive, limited-time deals and promotions that make staying ahead of the tech curve more accessible than ever. Experience a seamless shopping journey with knowledgeable staff ready to guide you through the latest innovations. For the ultimate mobile experience, make Challenger Mobile Westgate your first stop.
I was there out of desperation because my phone had died on me and I needed a new one. Nobody even bothered to serve me as I was looking at an Oppo phone. I asked one of the guys which phone was good, but he just said all were good. What kind of service is that? I was there two times, still no one assisted me, so I decided to get the phone myself. I asked if it was Type-C or not, and one of the guys said it was. So I purchased it and found out it was not Type-C. The person just apologized, and they blamed one another for not knowing if the phone was Type-C or not. It was sad to see that because I had purchased a cheap phone, I received that kind of service. No one wanted to assist me. Disappointing service I received.
Source: Google maps
Negative
Karina Kaur
Horrible service. While I was browsing and on the phone inside the store for roughly 10 minutes, they purposely increased the volume of the music. When I went to pay, they reduced the volume. Then I gave my membership number, and they said I didn't have a membership. While I was texting to check with my husband, after 4-5 minutes, my membership was suddenly valid.
Teach your staff some customer service manners, please. You don't have to act so mean for no reason. I wish I could tell that man in person to his face, but my son was with me, so I didn't want to set a bad example. If you can't be pleasant, please don't do this job.
Source: Google maps
Negative
Rex
Went to this shop yesterday and was attended to by Store Retail Supervisor Swee Meng and her colleague Mia.
Was very impressed with Swee Meng’s patience, knowledge, and professionalism in her work.
Mia was also very enthusiastic about her job and was really quick to help me pick up my item from another nearby outlet.
Undoubtedly, great service was provided by both, and I would very much like to highly recommend that all visit this store! ⭐️⭐️⭐️⭐️⭐️
Source: Google maps
Positive
Hock Kian
Went to the store to buy a cable for data transfer from Type-C to Type-C. I was looking for cables that transfer 1 GBps for my SSD and decided to ask the staff for help.
He just pointed me to regular charging cables, and I almost got tricked into buying a cable with a low transfer rate. When I confronted him that this wasn't the cable I wanted, he brought me back to the aisle and just asked me to look around it while stating he didn't understand the difference. I ended up searching the store myself and finding the cable in a completely different aisle. Furthermore, he still gave me a very ignorant tone as if I was a bother to him.
He had zero knowledge on the things he was recommending and is somehow working at one of the biggest tech chains in Singapore. I definitely won't go back to this branch.
Source: Google maps
Negative
Sylvia Yeo
Mohammed Rifky Haiquel has a pleasant personality and is excellent in his services. Every time I am served by him, I will buy based on his recommendations. Keep up the good work!
