Michelle
Nice selection but rude Chinese female staff. Wanted to buy before trying. But instead told me I stained the shoe. Lousy service.
Location: Level 1, Unit Number #01-40
Quality products and services
ASICS, located at #01-40 Westgate Mall and operating daily from 11:00 AM to 9:00 PM, represents a prestigious Japanese athletic footwear brand founded in 1949 by Kihachiro Onitsuka in Kobe, Japan. The company name derives from the Latin phrase "Anima Sana In Corpore Sano" meaning "a sound mind in a sound body," reflecting their core philosophy of nurturing healthy young people through sports and promoting holistic wellness. What began with just two employees producing basketball shoes in 1950 has evolved into a global leader in athletic innovation, establishing the ASICS Research Institute of Sports Science in 1990 for continuous technological advancement. Part of ASICS' 12-store network across Singapore, the Westgate location serves as a comprehensive destination for athletes and fitness enthusiasts seeking cutting-edge performance footwear and apparel.
The store showcases ASICS' revolutionary technologies that have defined modern athletic footwear, most notably their GEL Technology launched in 1986, featuring cushioning systems inspired by silicone gels used in machinery for superior impact absorption in both rearfoot and forefoot applications. Their advanced FLYTEFOAM Technology offers lightweight materials engineered for long-distance running performance, lighter and softer than traditional EVA foam while maintaining superior cushioning. The 2025 innovations include the METASPEED series with three racing shoe models optimized for different running styles, FF LEAP Foam representing their lightest and most responsive material, PureGEL Technology with 4% more energy return and 65% softer feel, and the revolutionary 4D Guidance System for adaptive stability that responds to individual biomechanics.
What makes ASICS unique is their human-centric design approach based on extensive biomechanical research, being the first brand to scientifically optimize shoes for different running styles (stride vs. cadence runners) through continuous innovation guided by "kaizen" philosophy of constant improvement. The Westgate store offers a comprehensive selection of athletic footwear for men, women, and children, including running shoes, training footwear, sports-specific models, athletic apparel, and activewear designed for various sports including soccer, tennis, and volleyball. This combination of strong Japanese heritage emphasizing quality craftsmanship, cutting-edge technology for performance enhancement and injury prevention, and personalized fitting services makes ASICS Westgate an essential destination for serious athletes and casual fitness enthusiasts seeking scientifically-engineered athletic solutions that deliver both performance and comfort.
Based on 10 reviews
Out of 217 shops
Not enough ratings
Michelle
Nice selection but rude Chinese female staff. Wanted to buy before trying. But instead told me I stained the shoe. Lousy service.
Michele
Here's the edited review: Nice selection, but rude Chinese female staff. I wanted to try the shoe on before buying. Instead, she told me I stained the shoe. Lousy service.
Maplestruck
I'm so lucky I decided to come here. After my doctor told me that my foot injuries are caused by wearing the wrong fit and wrong size, I threw my old shoes away and came here in socks and sandals. Jenny, the staff member present, could immediately see that my feet were flat and abnormally wide. She recommended me a wide shoe (Gel Kayano 28 super wide) with arch support and amazing cushioning. I'm grateful that I no longer have to bear with the constant foot pain when doing sports that I thought was just normal for a flat footed person. I can't even call the service here above and beyond because it's even better than that. Again, thank you Jenny in particular for your sharp observation, in depth understanding and clear explanation of what was causing my issue.
Maria Goh
I bought a pair of shoes from Asics at Westgate mall today. And I found the most comfortable pair of shoes. Thanks goes to Chin, a Senior Sales Associate who took time to understand my needs. She offered appropriate suggestions regarding half sizes. Chin has truly displayed excellent sales service. Thank you Chin!
Gina Das
My friend and I went here today to get a pppair of sneakers each. We were served by Niha and Chin. They were both very knowledgeable, professional and helpful and made our shopping experience very pleasant. Thank you both for your help.
kombucha
i wanna commend an outstanding staff. i didn’t catch his name - a very tall staff of malay ethnicity. he listened to my needs and advice accordingly the shoes i could look into. while i did not make a purchase in the end, i am impressed with his meticulous service. well done!
Mabel Stark
I'm so lucky I decided to come here. After my doctor told me that my foot injuries were caused by ill-fitting shoes, I threw my old shoes away and came here in socks and sandals. Jenny, a staff member, immediately saw that my feet were flat and abnormally wide. She recommended a wide shoe (Gel Kayano 28 super wide) with arch support and amazing cushioning. I'm grateful that I no longer have to bear the constant foot pain when doing sports, which I thought was normal for a flat-footed person. I can't even call the service here above and beyond because it's even better than that. Again, thank you, Jenny, in particular, for your sharp observation, in-depth understanding, and clear explanation of what caused my issue.
Kam Bu Cha
I want to commend an outstanding staff member. I didn't catch his name — a very tall staff member of Malay ethnicity. He listened to my needs and advised me accordingly on the shoes I could look into. While I did not make a purchase in the end, I am impressed with his meticulous service. Well done!
Dina Das
My friend and I went here today to get a pair of sneakers each. We were served by Niha and Chin. They were both very knowledgeable, professional, and helpful, and made our shopping experience very pleasant. Thank you both for your help.
Mira Goh
I bought a pair of shoes from Asics at Westgate mall today and found the most comfortable pair. My thanks go to Chin, a Senior Sales Associate, who took the time to understand my needs. She offered appropriate suggestions regarding half sizes. Chin has truly displayed excellent sales service. Thank you, Chin!
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