Great place with lots of products. I was really wanting to get a Fressko water bottle as they had some 3D printing for your name on it. I was hunting around for the case and I asked the staff manning the printer.
She gave me half ass replies and didn't seem too pleased that I was looking to buy it. Really annoyed me and I decided it wasn't worth for me to push her to let me buy!
Bad service!
Alexa Alzona
5
I was looking for something special to give for my friend and was able to discover a nice gift. A big shout out to their staff Rauf for helping me. So patient and kind. Double thumbs up! 👍👍 …
Lobo Ranco
5
Upon my first time entering this store, I was promptly introduced to staff Bryan who gave me an excellent maiden walkthrough.
What impressed me was not only his patience & dedicated approach, but the variety of uncommon yet unique products that I never knew existed.
Definitely my go-to place to look for future items for my travel needs 🌈🙏🏻🚌
Sheryl Lee
5
Had my first purchase here back in December 2024, it was an insulated bottle in the colour Periwinkle. The staff provided such great service that deserves a compliment. Unfortunately, I did not manage to catch his name, but he's a tall Malay man in dark blue long sleeve formal shirt and pants. I chose this particular bottle that I wanted, and he told me that there was no more new stock for that specific colour and size, only the display set was available. He told us to head upstairs to The Wallet Shop and request for this one as the stock is available there. Fast forward a few minutes, he told us to wait in the shop, and he made his way up to the shop to retrieve the bottle personally. We proceeded with payment at the same store, he saved us the time and effort to head upstairs for the bottle. Would like to thank this gentleman for his exceptional customer service which is not commonly seen these days. Good job! Keep it up, you're a real life example that there is still hope to the customer service industry :)
Jing Tong Wong
5
awesome service from the staff, grace. i was looking for a backpack in a specific colour and she was very patient when helping me 😊 she also answered all my questions and was really kind. will definitely go back to this outlet for her excellent service! …
Alan Chan
1
Great place with lots of products. I really wanted to get a Fressko water bottle, as they offered 3D printing for names on them. I was hunting around for the case and I asked the staff manning the printer.
She gave me half-hearted replies and didn't seem too pleased that I was looking to buy it. This really annoyed me, and I decided it wasn't worth it for me to push her to let me buy one.
Bad service!
Jing Ting Wong
5
Awesome service from staff member Grace. I was looking for a backpack in a specific colour, and she was very patient when helping me. She also answered all my questions and was really kind. I will definitely go back to this outlet for her excellent service!
Cheryl Lee
5
Here's the lightly edited review:
"Had my first purchase here back in December 2023. It was an insulated bottle in the colour Periwinkle. The staff provided such great service, which deserves a compliment. Unfortunately, I didn't manage to catch his name, but he's a tall Malay man in a dark blue long-sleeve formal shirt and pants. I chose the particular bottle I wanted, and he told me that there was no new stock for that specific colour and size; only the display set was available. He told us to head upstairs to The Wallet Shop and request this one, as the stock was available there. Fast forward a few minutes, he told us to wait in the shop, and he made his way upstairs to retrieve the bottle personally. We proceeded with payment at the same store. He saved us the time and effort of heading upstairs for the bottle. I would like to thank this gentleman for his exceptional customer service, which is not commonly seen these days. Good job! Keep it up; you're a real-life example that there is still hope for the customer service industry :)"
Loh Ren-guo
5
Upon my first visit to this store, I was promptly introduced to staff member Bryan, who gave me an excellent initial walkthrough.
What impressed me was not only his patience and dedicated approach, but also the variety of uncommon yet unique products that I never knew existed.
Definitely my go-to place to look for future items for my travel needs 🌈🙏🏻🚌
Alexa Azman
5
I was looking for something special to give to my friend and found a nice gift. A big shout out to their staff Rauf for helping me. He was so patient and kind. Double thumbs up! 👍👍 …