Waffles Xiao
I like the atmosphere and the personal pot. Good place to sit and relax. Price point is definitely lower than the other hotpots. The ingredients and cooked food and sauce isn't that tasty though.
Location: Level 3, Unit Number #03-10
Quality products and services
Paradise Hotpot 品樂锅 at Westgate brings authentic Hong Kong-style individual hotpot dining to Singapore through an innovative all-you-can-eat buffet concept that combines traditional flavors with modern convenience. Located at 3 Gateway Drive #03-10 near Jurong East MRT station, this Paradise Group establishment offers an immersive dining experience featuring Hong Kong-themed decor, vintage Cantonese music, and built-in induction cookers that allow each table to enjoy personalized hotpot experiences. Operating Monday-Friday from 11:30 AM to 10:00 PM and weekends from 11:00 AM to 10:00 PM, the restaurant provides accessible pricing starting from $19.90 per person with the most value-oriented Tea Time sessions offered between 2:30 PM and 4:30 PM on weekdays.
The restaurant features nine freshly brewed in-house soup bases including signature options like Century Egg with Coriander Soup, Satay Soup, and Clear Chicken Soup, complemented by over 100 fresh ingredients available at the buffet stations. Diners can choose between Value and Premium Sets, with the Premium option providing access to exclusive premium ingredients alongside unlimited snacks, ice cream, drinks, and condiments. The comprehensive buffet includes authentic Hong Kong-style dishes such as Cantonese Steamed Rice with Preserved Meat, Braised Mixed Beef Offal, Ee Fu Noodles, Glutinous Rice Siew Mai with Mushroom, Curry Fish Balls, and braised chicken feet that transport guests to the bustling food scene of Hong Kong.
With 80 minutes of dining time per session, Paradise Hotpot encourages social dining experiences where friends and families can gather around individual hotpots while enjoying unlimited access to premium ingredients and traditional Hong Kong specialties. The restaurant's popularity has led to regular queues during peak hours, making reservations highly recommended for those seeking to experience this unique fusion of hotpot culture and Hong Kong culinary traditions. The combination of authentic flavors, comprehensive buffet options, reasonable pricing, and immersive atmosphere has established Paradise Hotpot Westgate as a premier destination for hotpot enthusiasts and anyone seeking to explore the rich culinary heritage of Hong Kong-style dining.
Based on 10 reviews
Out of 217 shops
Not enough ratings
Waffles Xiao
I like the atmosphere and the personal pot. Good place to sit and relax. Price point is definitely lower than the other hotpots. The ingredients and cooked food and sauce isn't that tasty though.
Rex Tan
This is my first and last time for me. Nothing spectacular at all. Overhyped, IMO. The food was just mediocre, and the service was slow and rude. They were definitely understaffed. The individual pots were served only after 1 round of hot cooked food, and even the meats and frozen food have already been served. When making payment, the staff made an error and overcharged, yet she can make sarcastic remarks when we pointed that out. It's disappointing considering I had been a loyal customer all these years.
Lily W
Tea time for all 3 visits. Mushroom soup is quite normal. Tried the century egg soup twice, 1st time very flavourful, 2nd time less so. The limited edition sour vege soup was quite flavourful. Prawns 1st visit, very fresh. 2nd visit not so fresh, 3rd visit fresh. Fried fish skin not available on first 2 visits, available on 3rd visit...quite nice. Love the green bean soup dessert here. Fried prawn roll is yummy, too. Condiments have changed recently....less varieties now. The pickled radish is so yummy and refreshing, especially in a buffet. 1st 2 visits, a lot of diners, fried food were fresh and hot. 3rd visit, not many diners, fried food were cold and not crunchy.
Wallace Xiao
I like the atmosphere and the personal pot. It's a good place to sit and relax. The price point is definitely lower than the other hotpots. The ingredients, cooked food, and sauce aren't that tasty, though.
Lily Wong
My three visits were all during tea time. Mushroom soup was quite normal. I tried the century egg soup twice: the first time very flavourful, the second time less so. The limited edition sour vegetable soup was quite flavourful. Prawns: very fresh on the first visit, not so fresh on the second, and fresh on the third. Fried fish skin was not available on the first two visits, but was available on the third visit and was quite nice. I love the green bean soup dessert here. The fried prawn roll was yummy, too. Condiments have changed recently; there are fewer varieties now. The pickled radish was so yummy and refreshing, especially in a buffet. On the first two visits, there were many diners, and the fried food was fresh and hot. On the third visit, there were not many diners, and the fried food was cold and not crunchy.
Max Tan
This is my first and last time. Nothing spectacular at all. It was overhyped. The food was just mediocre, and the service was slow and rude. They were definitely understaffed. The individual pots were served only after one round of hot cooked food, even though the meats and frozen food had already been served. When making payment, the staff made an error and overcharged, yet she made sarcastic remarks when we pointed it out. It's disappointing considering I had been a loyal customer all these years.
Lwin Thant Maung
Could say service is not like haidilao but definitely one of the best hotpot restaurants out there. I went during lunch time and got the premium set which cost $30 per person. There were many options and it was definitely worth it. Really recommend if you are craving for hotpot
Lim
Place with both raw food you can cook in your pot and ready to eat food to munch on while you wait for those to cook. Was pleasantly surprised to find they had fruits and ice cream as well. Service and food was good but I'd probably only come back rarely due to its steep dinner pricing even for the cheapest set.
Lin
This place has both raw food you can cook in your pot and ready-to-eat food to munch on while you wait for the raw food to cook. I was pleasantly surprised to find they also had fruits and ice cream. Service and food were good, but I'd probably only come back rarely due to its steep dinner pricing, even for the cheapest set.
Lewin Tan Meng
The service isn't like Haidilao's, but it's definitely one of the best hotpot restaurants out there. I went during lunchtime and got the premium set, which cost $30 per person. There were many options, and it was definitely worth it. I really recommend it if you are craving hotpot.
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