Reviews for New York Skin Solutions - Westgate No.1 Facial Treatment Expert Acne, Wrinkles Pigmentation Solution
David 007
5
I want to express my gratitude for the outstanding service provided by Joan. She was not only highly professional but also went above and beyond to ensure a smooth and pleasant experience. Her attention to detail and dedication truly stood out. Joan's positive attitude created a welcoming and comfortable environment, making the entire facial process seamless and enjoyable. Excellent work, and thank you for the exceptional service!
Crystal
1
Surprise (but not really)! As usual, an establishment where all 5 star reviewers are mainly from people whose accounts have little to no reviews, probably gotten "scammed" or convinced to leave a good rating for subpar services. Horrible attitude by the staff members, who use low grade products and barely get any extractions done for you - even to the extent of locking you in their consultation room so that you may "have time to think about" purchasing their packages. When a request to cancel the package was done and a refund was finally processed via cheque, the counter staff still asked if I wanted to offset the remaining balance during the cheque pickup with their clinic's products instead. After giving me the WORST acne infection and outbreak in my entire life, really???
Angie Ng
1
After signed a package with staff Jessie and later she went for her confinement!
Second time luckily staff still willing to served
Unfortunately tried two calls last month all the staff are fully booked.
This morning called again for today or tomorrow also fully booked
Jessy went for leave and no response from her even she back from work.
This type of service should I sign again for another package?????
Only 2 or 3 times I had done for my facial and how long more to end my package!!!!
Joanne Wong
5
Have been coming here for about a year and I enjoyed all my visits here. My consultant, Grace is super warm and friendly, taking the time to explain the steps of the facial and making me comfortable throughout. After the facial, my skin usually feels more hydrated, brighter and healthier. Thank you Grace for making my experience enjoyable.
Nurliyanah Tubari
5
Jessy is my beautician. She treated me well. She gives me a lot of information about things that I need tk work on and whats good for my skin. She is very detailed in all her information. I love her services.
David Ling Ling Qi
5
I want to express my gratitude for the outstanding service provided by Joan. She was not only highly professional but also went above and beyond to ensure a smooth and pleasant experience. Her attention to detail and dedication truly stood out. Joan's positive attitude created a welcoming and comfortable environment, making the entire facial process seamless and enjoyable. Excellent work. Thank you for the exceptional service!
Nurliyana Tubari
5
Jessy is my beautician. She treated me well. She gives me a lot of information about things that I need to work on and what's good for my skin. She is very detailed in all her information. I love her services.
Jolene Wong
5
I have been coming here for about a year and have enjoyed all my visits. My consultant, Grace, is super warm and friendly, taking the time to explain the steps of the facial and making me comfortable throughout. After the facial, my skin usually feels more hydrated, brighter, and healthier. Thank you, Grace, for making my experience enjoyable.
Angela Ng
1
After signing a package with staff Jessie, she later went for her confinement. Luckily, the second time, staff were still willing to serve. Unfortunately, after two calls last month, all the staff were fully booked. This morning, I called again for today or tomorrow, but they were also fully booked. Jessie went on leave, and there was no response from her even after she returned from work. Given this type of service, should I sign up for another package? I've only had my facial done 2 or 3 times, and how much longer until my package ends!
Christelle
1
Surprise (but not really)! As usual, this is an establishment where most 5-star reviewers are from accounts with little to no prior reviews, likely having been "scammed" or convinced to leave a good rating for subpar services. Horrible attitude by the staff members, who use low-grade products and barely perform any extractions – even going so far as to lock you in their consultation room so that you may "have time to think about" purchasing their packages. When a request to cancel the package was made and a refund was finally processed via cheque, the counter staff still asked if I wanted to offset the remaining balance with their clinic's products when picking up the cheque instead. After giving me the WORST acne infection and outbreak of my entire life, really???