Jocelyn Chan
Great experience with Joy. And the team even helped to rectify my concerns. I really appreciate the patience, as it was my first time doing eyelash extensions!
Location: Level 3, Unit Number #03-49
Quality products and services
Jocelyn Chan
Great experience with Joy. And the team even helped to rectify my concerns. I really appreciate the patience, as it was my first time doing eyelash extensions!
Vincent Chan
It was my first time doing eyeliner embroidery, and the consultant who served me was Wind Ng. Prior to this, I had undergone eyebrow embroidery multiple times at other places, and each time, the consultants would do a rough mapping to see if I was satisfied with the shape, length, thickness, and angle. Before starting the eyeliner embroidery service, I specifically asked Wind if she could draw the liner on first to let me see if I was okay with the length, thickness, and angle of the liners, as, after all, this is a semi-permanent procedure. She said it was not needed. I took her word, as she was the professional at that time. However, after the service, I noticed that my left side eyeliner was longer than the right side, and the angle was off. I brought this up to Wind, and she brushed it off, saying it looked uneven because my eyes were swollen. I let it go because there was still one more touch-up session to go. I did not mention that the angle was off because I thought it wouldn't look that obvious after fixing the length. Subsequently, I returned for the touch-up session. Wind tried to salvage the liner, but it made no difference to me. On my third visit to the place, I brought up the fact that the angle of the liner was also off. I told Wind the only way to fix the issue was to remove the wing. She said she could do it, but to my horror, her interpretation of removing the embroidery was to cover it up with white or nude ink. Now my eyeliner looks worse than before. The crusty wing is as shown below. I have wasted $688 and a lot of time. The average market price for eyeliner embroidery is typically around $200-$300, but I chose this place because it was my face, after all, and I wasn't going to risk my eyes. However, it's clearly overpriced, and the staff is unprofessional. I reached out to them, and their response was: "Due to everyone's eye shape being different, our staff did according to your eye shape and made sure it looked even when you opened your eyes." My photo evidence clearly shows my left eyeliner was CLEARLY uneven and out of place, and my eyes are proportionate. La Belle just doesn't want to be held responsible for the bad job they did.
Nik Tan
Eyelash beautician Jean did my lashes very well. She explained the different types of lashes, was very patient in understanding my needs, and recommended what was most suitable for me. I did my session in an enclosed room, and it was a wonderful experience. Worth giving a try!
Brinda
Absolutely love my extensions done by the Vietnam Mei Mei! 💕 Really good skills!!! Update: My thumb came off. I paid so much for it to come off...
Hwee Ping Seetoh
Asymmetrical lash lift result. The left side of my lashes was clumped together, with 3-4 strands sticking together, while the right side had singular strands perking up. The next day, the right side had one strand sticking down into my eye, causing irritation. Right before the session, I was also asked for my Singpass/IC and was made to sign on a digital pad without being informed what I was signing for.