DC - Design Comfort

I went to this store today, 30/10, around 4 PM. Once inside, these sandals caught my attention. I saw the salesperson (a guy) and asked him if the sandals were available in my size, 43. He replied, "Don't have," and his "TONE" was as if he didn't want to serve me, just because I was a minority in that shop? It's simple: if you are not into customer service, leave the job and find another that doesn't require you to serve or communicate with people! I definitely won't come back.

Complaint: Westgate Outlet On Tuesday, October 10, 2023, between 5 PM and 6 PM+, I went to D&C. There was only one male staff member, and no customers. I was looking at the shoes for a short while when he became impatient, kept chasing me to try the shoes. I told him to wait for a while first, and he glared at me and rolled his eyes! After that, I asked him if I could try a pair of different colored shoes. He continued to glare at me and rolled his eyes again! He shouted, asking for my shoe size! After I told him my shoe size, he took a very long time to take the shoe out from his storeroom. I had been waiting a long time. Finally, he took it out but never put it on the floor for me; he just pushed and passed everything into my hand. I had no free hand to take it as I was holding and carrying other items too. He purposely did this and rolled his eyes again! After I tried all the shoes, they weren't suitable for me, so I politely handed them back to him and thanked him. He was super angry, glared, and continued to roll his eyes. After I stepped out of the outlet, I heard and saw him throw the shoes and shoe boxes, making a lot of noise, just because I didn't buy the shoes he was trying to force me to buy...!!! Luckily, I didn't buy anything!! It's really so scary; the male staff was very unfriendly, like a gangster type of person!!! I highly do not recommend this outlet!!!! I wanted to take a photo of the outlet and the male staff to report them, but I was really scared the male staff would hit me!!! OMG!!! Save your life and money; don't go there!!! Please teach your staff proper customer service!!! Such horrible customer service!!!!

Served by a young lady. Friendly and very patient as I took a long time to decide between many shoes! Will be glad to come back again. I like the shoes that have stretchable straps, especially those that wrap around the whole ankle. They are comfortable and fuss-free to wear. I just wish there were more colour variety.

Here's the edited review: Singaporean brand strives to provide stylish and affordable shoes. Footwear is designed every season by an in-house team. They offer stylish, comfortable, professional, and healthy products, including shoes, heels, sandals, boots, handbags, purses, and backpacks. Approachable, attentive staff provide timely, helpful advice. Conveniently located at the neighborhood heartland of Westgate, it is within walking distance of Jurong East MRT, bus interchange, Ng Teng Fong Hospital, JEM, JCube, IMM, and Big Box, with plenty of dining, shopping, banking, supermarkets, library, cinemas, entertainment, groceries, sundries, postage services, community centre, and amenities nearby. Friendly, cosy, comfy, welcoming ambience for romantic intimates, groups, students, expats, locals, visitors, and families.

Hi, I'm just checking, are these shoes available? I need to order 3-5 pairs. Please advise. Thanks