Staff Rachel Xu give a lot explanation and good knowledge on their product. Much better then yesterday I complain at ion Orchard outlet. . Good job. Purchase some items from them
Putri Nabila
5
Lovely and friendly staff! Thank you for the free samples <3
jennie
3
For the past 3 years, I have had a good experience with the services at this store, receiving excellent service during the open spa and purchasing skincare products.
However, in the past few months, during my open spa treatment at the store, the one-hour service I purchased has consistently ended 15 minutes early.
I don’t quite understand this.
I believe that since I purchased a one-hour session, I should receive a full hour of service. Ending it early without any explanation has happened several times, and I am very disappointed with the decline in service quality.
I am considering whether to continue my package at this store.
Celine Chong
5
Go to get a sample from them although i didn't buy any items buy the staff call Rachel Xu service still very and polite👍🏻 …
Steven
5
Huge shout out to Rachel Xu, Sharon, and Charlene Quek for their exception service and products knowledge during my recent purchase. They patiently listened to all my questions, explained everything clearly, and helped me find the most suitable products - all with warm smile and professional attitude throughout.
Truly grateful for outstanding support. Thanks you for making the experience such a positive one!
Selina Chong
5
I went to get a sample from them. Although I didn't buy any items, the staff, Rachel Xu, was still very polite. 👍🏻
Jenny
3
For the past three years, I have had a good experience with the services at this store, particularly with the excellent service received during open spa treatments and when purchasing skincare products. However, in the past few months, during my open spa treatments, the one-hour service I purchased has consistently ended 15 minutes early. I don't quite understand this. I believe that since I purchased a one-hour session, I should receive a full hour of service. Ending it early without any explanation has happened several times, and I am very disappointed with the decline in service quality. I am considering whether to continue my package at this store.
Puteri Nabilah
5
Lovely and friendly staff! Thank you for the free samples!
Adrian Loke
5
Staff Rachel Xu gave a lot of explanation and good knowledge about their product. Much better than yesterday when I complained at the Ion Orchard outlet. Good job. I purchased some items from them.
Stefan
5
Huge shout out to Rachel Xu, Sharon, and Charlene Quek for their exceptional service and product knowledge during my recent purchase. They patiently listened to all my questions, explained everything clearly, and helped me find the most suitable products - all with a warm smile and professional attitude throughout.
Truly grateful for outstanding support. Thank you for making the experience such a positive one!