Clarins Boutique at Westgate brings over 60 years of French luxury skincare expertise to Singapore's west region, offering an elevated beauty experience that combines retail shopping with exclusive spa services. Located on Level 1 of Westgate, this boutique features the complete range of Clarins' plant-powered skincare innovations, incorporating over 250 natural plant extracts in their meticulously crafted formulas.
The boutique offers unique Open Spa services, providing relaxing 30-minute treatments in comfortable Open Spa chairs, alongside comprehensive beauty consultations with certified Clarins Beauty Coaches. Customers can also access virtual consultation services, live beauty shows, and masterclass sessions, ensuring personalized skincare guidance tailored to individual needs.
From premium cleansers and treatment lotions to advanced serums, day and night care, UV protection, and specialized treatments, Clarins Boutique at Westgate delivers the brand's renowned expertise in facial skincare, body care, and spa treatments. Open daily from 10:30 AM to 9:30 PM, the boutique provides a sanctuary for beauty enthusiasts seeking professional-grade skincare solutions in an accessible Jurong East location.
For the past 3 years, I have had a good experience with the services at this store, receiving excellent service during the open spa and purchasing skincare products.
However, in the past few months, during my open spa treatment at the store, the one-hour service I purchased has consistently ended 15 minutes early.
I don’t quite understand this.
I believe that since I purchased a one-hour session, I should receive a full hour of service. Ending it early without any explanation has happened several times, and I am very disappointed with the decline in service quality.
I am considering whether to continue my package at this store.
Jenny
For the past three years, I have had a good experience with the services at this store, particularly with the excellent service received during open spa treatments and when purchasing skincare products. However, in the past few months, during my open spa treatments, the one-hour service I purchased has consistently ended 15 minutes early. I don't quite understand this. I believe that since I purchased a one-hour session, I should receive a full hour of service. Ending it early without any explanation has happened several times, and I am very disappointed with the decline in service quality. I am considering whether to continue my package at this store.
Positive Reviews
Steven
Huge shout out to Rachel Xu, Sharon, and Charlene Quek for their exception service and products knowledge during my recent purchase. They patiently listened to all my questions, explained everything clearly, and helped me find the most suitable products - all with warm smile and professional attitude throughout.
Truly grateful for outstanding support. Thanks you for making the experience such a positive one!
Andrew Loke
Staff Rachel Xu give a lot explanation and good knowledge on their product. Much better then yesterday I complain at ion Orchard outlet. . Good job. Purchase some items from them
Putri Nabila
Lovely and friendly staff! Thank you for the free samples <3
Celine Chong
Go to get a sample from them although i didn't buy any items buy the staff call Rachel Xu service still very and polite👍🏻 …
Selina Chong
I went to get a sample from them. Although I didn't buy any items, the staff, Rachel Xu, was still very polite. 👍🏻
Puteri Nabilah
Lovely and friendly staff! Thank you for the free samples!
Adrian Loke
Staff Rachel Xu gave a lot of explanation and good knowledge about their product. Much better than yesterday when I complained at the Ion Orchard outlet. Good job. I purchased some items from them.
Stefan
Huge shout out to Rachel Xu, Sharon, and Charlene Quek for their exceptional service and product knowledge during my recent purchase. They patiently listened to all my questions, explained everything clearly, and helped me find the most suitable products - all with a warm smile and professional attitude throughout.
Truly grateful for outstanding support. Thank you for making the experience such a positive one!
