Scanteak Signature at Westgate Mall represents the pinnacle of Singapore's most established teak furniture brand, which has been bringing families together since 1974. As Scanteak's first and only concept store, this exclusive location at #03-31 Westgate showcases limited edition designer pieces, premium teak accessories, and exclusive collections that embody the best of Scandinavian living. The store introduces home furnishing solutions in a more contemporary, artistic setting, offering customers access to award-winning designs that have garnered international recognition including the Singapore Good Design Award, Japan's Good Design Award, and the prestigious President's Design Award. With convenient sheltered access from the MRT station and modern payment options, the store provides an elevated shopping experience for discerning customers seeking exceptional craftsmanship.
The Westgate Signature store features Scanteak's renowned designer collaborations, most notably the Prologue collection created with internationally acclaimed design collective Outofstock, developed through extensive research in dense Asian cities like Tokyo and Osaka with sleek lines and curved edges designed for contemporary urban living spaces. The store also showcases the Holm collection, Scanteak's second collaboration with Outofstock based on Singaporean lifestyle needs, and the award-winning Nest collection developed with NAFA students. Each piece represents a perfect fusion of Scandinavian design principles with superior teak craftsmanship, demonstrating the brand's commitment to creating furniture that facilitates meaningful conversations, inspires celebrations, and helps families create safe, welcoming spaces that reflect both aesthetic sophistication and functional excellence.
What truly distinguishes Scanteak Signature is the brand's unwavering commitment to sustainability and health-conscious manufacturing, with all furniture crafted since 2014 using sustainably sourced plantation teak from Java, Indonesia, certified by the Rainforest Alliance and SVLK timber legality assurance system. The furniture meets stringent E1 classification standards for low formaldehyde emissions and is recognized under Singapore Furniture Industries Council's Sustainability Furniture Mark, while Scanteak's solid teak construction ensures durability through responsible harvesting practices where every felled tree is replaced. This dedication to quality materials, fine craftsmanship, and eco-conscious manufacturing makes Scanteak Signature the ideal destination for modern consumers seeking beautiful, lasting furniture that reflects environmental responsibility alongside design sophistication, positioning them as leaders in sustainable luxury furniture retail.
We’ve purchased several items from Scanteak over the years, including a TV console, sideboard, and four HYLLA bookcase shelves. While their products are on the pricier side, we’ve always felt that the quality justified the cost—until now.
Unfortunately, one of the boards on the HYLLA bookshelves developed a significant crack, likely due to poor gluing. The crack is quite noticeable, with visible gaps where the board wasn’t properly adhered. Given that the issue is isolated to just one shelf, I believe it to be a manufacturing defect.
I reached out to Scanteak’s customer service for assistance, hoping they would repair or replace the defective part. To my disappointment, they informed me there would be a $200 charge for the repair.
For a brand that promotes high-quality craftsmanship, I find this experience highly unsatisfactory. This kind of service is unacceptable, and we won’t be returning as customers.
Kevin M
Bought a bed with a pull out bed for my children. The pull out bed broke around 8 months after delivery.
The website mentions that it uses quality teak wood, which is the reason why we bought the bed. Extremely disappointed that a bed cannot even last for one year even when it is used by a 9 year old child. When we contacted them, their response is simply that "the warranty is no longer valid" and referred me to their terms of the warranty. Zero attempt to find out what was the problem and offer any solution.
Terrible experience and the customer service really leaves much to be desired.
Kevin Ma
Bought a bed with a pull-out bed for my children. The pull-out bed broke around 8 months after delivery.
The website mentions that it uses quality teak wood, which is the reason we bought the bed. Extremely disappointed that a bed cannot even last one year, despite being used by a 9-year-old child. When we contacted them, their response was simply that "the warranty is no longer valid," and they referred me to their warranty terms, with zero attempt to find out what the problem was or offer any solution.
Terrible experience, and the customer service really leaves much to be desired.
Shi Ruo
We’ve purchased several items from Scanteak over the years, including a TV console, sideboard, and four HYLLA bookcases. While their products are on the pricier side, we’ve always felt that the quality justified the cost—until now.
Unfortunately, one of the boards on the HYLLA bookcases developed a significant crack, likely due to poor gluing. The crack is quite noticeable, with visible gaps where the board wasn’t properly adhered. Given that the issue is isolated to just one of the bookcases, I believe it to be a manufacturing defect.
I reached out to Scanteak’s customer service for assistance, hoping they would repair or replace the defective part. To my disappointment, they informed me there would be a $200 charge for the repair.
For a brand that promotes high-quality craftsmanship, I find this experience highly unsatisfactory. This kind of service is unacceptable, and we won’t be returning as customers.
Positive Reviews
Jh Tan
Came a few times to see and do measurements before committing to a dining set. Both ladies we met were friendly and provided good suggestions. Thanks!
Rudy VW
I like it here that the salesperson don't follow you as we browse around the store to choose.
In the end, we bought a v. good quality sofa set plus good customer service from Mr Andy. Also, got a useful store gift promotion. Delivery was on time, too. Worry free transaction.
Andrew Chiew
Florence low is very helpful, resourceful and kind throughout the process to address the questions and inquiries raised by me and my sister.. got an insight and better understanding of the product - Skriva writing tabl. Thank you, Florence!
Jay Tan
We came a few times to see and take measurements before committing to a dining set. Both ladies we met were friendly and provided good suggestions. Thanks!
Andrew Chew
Florence Low is very helpful, resourceful, and kind throughout the process of addressing the questions and inquiries raised by me and my sister. We gained an insight and a better understanding of the product – Skriva writing tablet. Thank you, Florence!
Rudy Voo
Here's the edited review:
I like that the salespeople here don't follow you as we browse around the store. In the end, we bought a very good quality sofa set and received good customer service from Mr. Andy. We also received a useful store gift promotion. Delivery was on time, too. It was a worry-free transaction.
