IT Technical Support | Penjuru Lane | Up to $3,900 + AWS + VB

📋 Job Responsibilities

• Provide IT technical support including troubleshooting of email, PC, internet, and printer/copier issues.
• Perform software installations, network configuration, and firewall maintenance.
• Maintain the company’s network infrastructure and ensure system security and smooth operations.
• Manage and update inventory for desktops, laptops, software, and IT assets.
• Liaise with software vendors and ERP providers for system updates, maintenance, and integration.
• Administer internal IT systems and provide user training and support.
• Prepare IT-related reports and data summaries (e.g., purchase and sales info).
• Support ISO documentation and assist during internal/external audits.
• Handle various administrative and ad-hoc IT-related tasks as assigned.

🎯 Job Requirements

• Diploma/Advanced/Higher/Graduate Diploma in Information Technology or related field.
• Minimum 2 years of relevant IT support experience.
• Solid knowledge of IT software and ERP database management.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Strong organizational, communication, and problem-solving skills.
• Bilingual in English and Chinese (to liaise with Chinese-speaking vendors and internal stakeholders).

⏰ Working Hours

• Monday to Friday: 8:00 AM – 5:00 PM
• Alternate Saturdays: 8:00 AM – 12:00 PM (Work From Home)

💼 Remuneration & Benefits

• AWS (13th Month Bonus)
• Variable Bonus min 3 months
• Company Transport Provided (Pick-up from Westgate Taxi Stand)
• 2-Year Renewable Contract (with Salary Review)
• Group Hospitalization Insurance

🌴 Leave & Medical Benefits

• Annual Leave
• Medical Claims
• Birthday Leave (after 6 months of service)

EA Personnel Name: Jabez Wong
EA Personnel No: R1762582
EA License No: 23C1703