Job Description

Our Client:

Manufacturing Industry
Shift Hours
East - Tampines
Basic UP $4000 + Bonus

Responsibilities:

Provide daily IT helpdesk and end-user support during shift hours (including remote assistance when needed).
Monitor ticketing system and resolve SFC/WMS and manufacturing system issues following SOPs.
Retrieve data using basic SQL queries.
Monitor network and server performance; escalate urgent issues; requires basic TCP/IP knowledge.
Support production label printing issues (Zebra / Sharp printers).
Conduct IT audits, training, and ensure compliance with internal IT policies.
Manage IT onboarding/offboarding processes and maintain accurate asset records.
Handle IT asset setup, installation, configuration, procurement paperwork, and license renewals.
Update internal knowledge base and assist with root cause analysis for recurring issues.
Troubleshoot system, application, hardware, and software issues.
Follow SOPs to monitor and clear real-time system event backlogs.

Requirements:

Minimum Diploma in Information Technology or relevant studies
Minimum 1 Year of IT Experience
Possess basic SQL skill, Basic Network and Wintel system administration concepts.

For interested applicants, please click "QUICK APPLY"

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