š Location: Penjuru Lane (Company Transport Provided ā Pickup at Westgate Taxi Stand)
š Working Hours:
- Monday to Friday: 8:00 AM ā 5:00 PM
- Alternate Saturday (Work From Home): 8:00 AM ā 12:00 PM
š§ Job Responsibilities:
- Provide technical support for company systems and end-user devices, including desktops, laptops, printers, email, and internet connectivity.
- Install and configure software, perform system updates, and assist with firewall maintenance and basic network troubleshooting.
- Act as a liaison between internal users and ERP vendors/developers, coordinating system issues, user requests, and ensuring timely resolution.
- Maintain IT asset inventory, including desktops, laptops, software licenses, and related peripherals.
- Generate reports and summaries related to ERP or IT system data (e.g., purchase and sales information).
- Assist in the preparation of ISO documentation and provide support during internal and external audits.
- Provide onboarding IT support and basic training to end-users for systems usage and SOP compliance.
- Support other administrative and IT-related duties as assigned by management.
ā
Requirements:
- Diploma in Information Technology, Computer Science, or related field.
- Minimum 2 years of experience in IT technical support, preferably with exposure to ERP systems.
- Strong troubleshooting skills for Windows OS, Microsoft Office, printers, and basic network issues.
- Experience liaising with external vendors or system providers (ERP or software vendors preferred).
- Detail-oriented with good communication and coordination skills.
- Bilingual in English and Mandarin preferred (to liaise with Mandarin-speaking stakeholders/vendors).
- Able to work independently and support multiple business functions in a fast-paced environment.
š What We Offer:
- Competitive salary with AWS and performance-based bonus
- Group hospitalization insurance
- Annual leave entitlement
- Medical claims and subsidized GP visits
- Birthday Leave after 6 months of service
- Career development and exposure to large-scale infrastructure system support in a reputable MNC
EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian, Jabez