F&B Server (Sen-ryo)

Be part of our exciting new outlet opening soon at VivoCity! Put your customer service skills to work and help us create unforgettable dining moments.

Key Responsibilities

• Greet and welcome guests warmly in accordance with Japanese hospitality etiquette
• Present menus, take orders accurately, and serve food and beverages efficiently
• Attend to guests’ needs throughout their dining experience with a courteous and proactive attitude
• Maintain cleanliness and tidiness of dining and service areas
• Assist in table clearing, resetting, and turnover
• Collaborate with kitchen and cashier teams to ensure smooth operations
• Handle guest inquiries, requests, and feedback professionally
• Follow all food hygiene and safety regulations
• Support any ad-hoc tasks or side duties as assigned by supervisors

Requirements

• Prior F&B or hospitality experience preferred, but not mandatory
• Passionate about customer service and Japanese culture
• Positive attitude, team player, and strong sense of responsibility
• Able to work shifts, weekends, and public holidays
• Good communication skills